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Food & Drink

Setting a business on the right course

Coast & Glen was established by Magnus Houston, a fisherman, and his wife Fiona. Fishing from Cromarty on the East Coast, Magnus was at odds with his catch being transported to Europe with little remaining local for sale. In 2011 Magnus and Fiona took the plunge and established Coast & Glen Limited with the vision of providing “straight from the boat” produce. As well as supplying chefs and hoteliers, the business has developed to bring unique fish boxes direct to the public throughout the UK.

We advised on the Fishbox site’s Terms and Conditions. The importance of clear trading terms should not be underestimated. It is essential that the terms and conditions are brought to the consumer’s attention before he submits his order and before the contract is made. For online sales the best option is to include a prominent link to the terms and conditions and require the consumer to tick a box confirming he accepts them. Due to the perishable nature of the Fishbox products the cancellation terms were non-standard and as delivery is an essential part of the Fishbox business the delivery provisions were tailored to meet the requirements of the business.

The Morisons Food and Drink Team has been involved with Coast & Glen since the early days providing advice on commercial contracts, brand protection and employment related issues and working with Magnus and Fiona on the business strategy. That relationship continues to grow together with the Fishbox and Coast & Glen businesses.

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